Need some help here re: E63 CONTACTS

July 4th, 2009

Please have some time to reply on my concerns listed below:

1. Can I change the view of my contact list from phone contacts to sim contacts?

    - Supporting question is that, can i view my sim contacts permanently without going to Options then Sim Contacts?

 

2. Can i delete multiple duplicate contacts in just a single time?

 

Hoping to receive feedback from nokia service team the soonest.

N97 Cannot delete emails stored in F:

July 4th, 2009

Hi guys,

 

I have all my emails downloaded and stored in F:

Problem is that when I tried to delete them using "Phone Only" option, the phone said "Message header(s) will remain in phone memory."

 

Is there a way to remove it ?

 

Thanks.

E71 memory card not detected by pc suite via usb cable

July 4th, 2009

After updating pc suite to v7.1.30.9, when I connect the phone via usb cable only the phone memory is detected by the nokia phone browser,  if I connect it by bluetooth the browser detects phone and  sd card memory. The other issue with this update is that the map loader does not detect the phone with usb cable but with BT it does OK.

 

Any suggestions?

 

TIA 

Annoying problem with N97; start page wants to update, but it can’t

July 4th, 2009

So, I got my N97 today and it worked great, until I left the house and I lost my wifi connection. The start page wants to update it's widgets but it can't, and this box comes up asking me if I want to let it update automatically. I press no every time but it keeps popping up, it says that I can deactivate automatic updates from "Options", but "Options" is no where to be found... I've searched relentlessly for where to turn it off without any luck, the manual doesn't address this issue at all.

 

Any solutions?

N97- flash lite 3.1 video script error

July 4th, 2009

I was able to play flash video player few days back with version 3.0, but today when I was trying 2 play d same video format it started giving me flash video error "player"..something like that..I was gutted to see that..youtube player is playing fine..bt certain java ads are not opening..n keep giving me error..

 

is their any solution to this?

 

PS: this has been happening after I updated my firmware vertion to 11.x

 

thanks in advance! :)

E63 music player’s equalizer not working with headphones

July 4th, 2009
After upgrading my E63's firmware to the latest version (v200.21.012) i'm now facing rather strange problem. The music player's equalizer seems to cease working whenever i'm using headphones. Choosing between different presets or creating one manually has no effect on the sound whatsoever. Strangely enough this problem does not appear when I use the phone's own loudspeaker. It would be interesting to hear whether anybody else has encountered this problem. 

WLAN connection already active close it and try again

July 4th, 2009

I updated my E71 fw to the 210... sometime back.  Before doing so backed up my phone etc.  Once installed all worked fine.  As soon as I restored from backup had the following issue with browsing using WLAN, got the following error msg:

 

WLAN connection already active close it and try again

 

Nothing I could do would make the WLAN work so I had to start from scratch with the phone.  Not a problem as the phone was fairly new.  

 

So I go ahead and update the firmware again today to 300... and again backup etc.  After install all works fine but of course when I restore from backup same error.  I tried restoring everything except setting and it works fine, but as soon as I restore settings same problem.  Has anyone else had this problem?  If so what did you do?  If this is going to be the case everytime then its a problem upgrading.  

 

Any ideas???

NOKIA 3120C PROBLEMS AFTER V9.41 UPDATE

July 3rd, 2009

My nokia 3120c have been facing blank screens after my update from v7.16 to v9.41. I have tried reinstalling three times and same problem appears not long after. this phone was a taiwan model (says www.nokia.com.tw on the box). It's hardly a year of purchase and it is acting up. I have used Nokia for a long time and hate to change to another brand (10-year loyalist I am). Can someone plse advise? If there a downgrade to my original firmware setting? Can I press the revert to factory settings? Please advise. Thanks you.

Why did you return your N97 - fail

July 3rd, 2009

Somebody suggested to take this conversation elsewhere.  I'm starting this to really help Nokia as to why I returned my N97, and maybe somebody else looking to buy one, it will help them decide its nothing that matters to them.

 

After reading Nokia's return policy I found that you really only have 7 days to return the phone with the California exception being 30 days but having to pay a 15% restocking fee.  

 

I returned my N97 because of all the hoopla about being the new flag ship phone that was a touch screen phone. When I tried to use the phone for 4 days and the back light would not turn on (This has since been fixed in the latest software update)  Knowing I only had 7 days (30 really in my case) I called tech support and they quickly decided to have me send my phone in for repair, they said they had not heard of this problem and it was better to get it in earlier than later. All was so far ok, not great, about 4 days after they received the phone I received a call from the "executive offices of Nokia" telling me they understood I purchased their flag ship phone and they didn't want me to be without a phone, they were going to send me a N71 because the parts for my phone would not be in in 2-3 week. I said ok, and hung up the phone. Then my partner asked if this is a new phone without parts, why not just send you a new phone. I called back and the story changed, now it seemed they didn't know if it was software or hardware. I lost it, and asked for a refund, they said being a new phone they would give me 100% refund and send me out a box that day, and my refund would be mailed out in 6 weeks or more. 1 week later and no box to return the phone in, I called back, Seems they did not send a box out, its going out on Monday, When I said if I didn't get the box by Wednesday I would dispute the charges on my credit card. They also admited that the refund check has already been mailed and if I disputed the charges they would stop payment on the check.

 

Issue

 

#1 - Customer support never gave me the same story twice, it kept changing

#2 - I own an iPod touch to listen to music at the gym. The web browser blows the N97 browser away, I don't think Nokia even looked at the iTouch/iPhone to enhance their browser. I found I couldn't use the browser

#3 - Out of the box the phone software was bad, had they waited till July 1st to ship the phone (about 2 weeks) they would have had a phone that seemed to work

#4 - OVI prices on application are too high, why are there not any application for $0.99 everything seems to be $2.99 and up

#5 -  Days after the phone release, when the software still didn't work, Nokia lowered the prices for 1 day, Would not give a refund of the difference.

#6 -  Memory for the C: default drive is limited, when I send over some ring tones via blue tooth, I filled it up, after reading the forums I found I could set the memory to the 32G partition, Why does a $700 phone cause me to tweek it like that.

 

These were my major complaints, I figured for $700 (usd) I would get a phone that worked and smoked all the other phones out there. 

N97/PC Updater

July 3rd, 2009

Hi - New here but have spent some time just reading. Have a new N97 in hand and hope to add an E71 for my wife soon.

 

First wanted to thank all of the contributors for the help provided. Seems like this includes both Nokia employees and very knowledgeable users, so kudos to both.

 

Second I wanted to share my PC/N97 integration observations so far and ask a couple of questions re firmware upgrade. I started by loading the CD that came in my N97 box and installing OVI and PC Suites on my computer. I had no end of problems trying to keep the phone/PC USB connection established, and even sometimes just recognizing the fact that the phone was connected at all. I updated to the latest (some of which worked, some of which would not installwithout any improvement. Turns out that the Nokia supplied software apparently doesn't play well with the Xp64 Pro/SP2 on the machine I was using with the phone. Not the first app suite that has had issues but still took me by surprise.

 

Switching to a machine with Xp Pro (32-bit)/SP3 solved everything, except:

 

The Nokia Software Updater cannot find my phone. The PC Suite works just fine - backups, file browsing, music transfer, contacts, calendar, etc. all work fine.

 

I'd like to update to the newest released firmware (availability verified by both the phone and via the web site with the product id), but believe that the firmware is only updatable via the PC and not over the air (my phone just tells me to update via PC when I press the apply update softkey). I've read that for some devices this is indeed the case.

 

Seems to me if the drivers or cable were at issue then I would have problems with both the PC Suite and the updater. This is a catch-22 and I am looking for help.

 

Is there something here I've missed? Is it possible the updater is not "updated" for my phone? Does anyone have any other ideas? 

 

Thanks in advance and sorry for the long post. FWIW count another vote for a Linux PC suite from Nokia . . .